Refund Policy

 

Refund and Cancellation Policy:

Requests for a refunds of initial orders for new services or products are accepted at cancel @ theresi.com (remove spaces to create an email address) or by calling 1-877-RESI 4 US (1-877-737-4487) within the period of 7 days after the order is placed. You should accompany this request with detailed and grounded reasons why you are requesting a refund. Please make sure your request  does not contradict our Terms and Conditions.

No refunds will be given after the expiration of the 7 day refund period.

Due to issues of your e-mail provider or your own mail server you might not receive a delivery e-mail from us.

In this case we recommend contacting us for assistance. Claims for non-delivery must be submitted to our Billing department in writing within 7 days from the order placing date. Otherwise the product will be considered received.

Subscription Renewal

Your subscription, currently set at $127/month (or as shown at time of ordering for special offers), will continue on a monthly term, as disclosed during registration (the “Term”), and renew automatically at the end of the Term, unless you notify us of your decision not to renew your subscription via email at: cancel @ theresi.com (delete spaces to createe an email address) or via the link on our website submitting a ticket in writing to Customer Service prior to the expiration of the Term. From time to time RESI may use a third party billing and collection service which has an additional cancellation procedure you can follow. If you do not notify RESI or any applicable third party billing and collection service, the then-applicable monthly fee for your subscription will be billed automatically to the credit card you designated during the registration process (or subsequently changed).

No Pro-Rated Refunds for Cancellation of Monthly Membership. You hereby acknowledge and agree  that if you cancel Your Monthly Membership, or if your membership is cancelled by the Company, that you will be  entitled to receive the full benefits of Your Monthly Membership until the end of the pre-paid period. You shall not  be entitled to any pro-rated or partial refund if you cancel Your Monthly Membership before the end of the  then current Monthly Subscription Period.

Credit Card Charges Authorized. You hereby authorize the Company or an independent third party billing and collection service to charge your credit card (which you hereby acknowledge was entered by you into the sign-up page or on a paper based form) to pay for the ongoing Subscription Fees to RESI at the then current Subscription Rate. You further authorize the Company to charge your credit card for any and all additional purchases you verbally request of products, services and entertainment available through, at, in or on, or provided by, RESI. You agree to be personally liable for all charges incurred by you during or through the use of RESI. Your liability for such charges shall continue after termination of your membership.

Automatic Credit Card or Debit Card Debit. All charges to your credit card or debit card for the Monthly Membership, under the terms and conditions of this Agreement, will be made in advance by automatic credit card or debit card debit and you hereby authorize the Company and its agents to process such transactions on your behalf.

Non-Refundable Charges.   All charges to your credit card for monthly subscription fees are non-refundable.

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